The client is informed that the information provided when completing the services and booking form shall be subject to the following data processing treatment:
Identity of the controller
GRUPO EMPRESAS ALONSO MARÍ, S.A. and CALA MANDIA, S.A. (Insotel Group)
Purpose of data processing
The continuation and fulfilment of the guest's contract, the sending of commercial communications on tourist products and services from the controller to its clients.
Legitimation
The client accepts the service and the legitimate interest of the controller to receive commercial communications on its products.
Rights owners
The client may exercise their rights of access, rectification, limitation of data processing, cancellation, opposition and portability of their personal information by writing to the hotel group's customer service department, at Calle Aragón nº 71,Ibiza, Islas Baleares postcode: 07800.
Data source
The personal data has been provided by the client, their legal representation or the tour operators or travel agents through whom they have booked a package holiday.
Legal notice
Booking conditions
GENERAL CONDITIONS FOR ONLINE BOOKINGS WITH INSOTEL HOTEL GROUP
All users must be of legal age (over 18 years of age) and have the necessary legal capacity to contract the services offered on this website.
To make a reservation, you must register as a customer confirming the veracity of all the data entered. Your personal data will be processed in accordance with current legislation.
If any offer or rate has conditions other than those set out in these general conditions, those of such rate or offer shall prevail.
Please note that special group conditions will apply for bookings of more than 5 rooms.
CANCELLATION CONDITIONS
Cancellation fees for the reservation are the equivalent of the first night of stay.
NO SHOW The hotel reserves the right to consider, for all purposes, your reservation as 'No show' if you arrive after 18. 00 hours and without prior notice to the hotel. This will result in the non-refund of the amount paid so far.
MODIFICATION Any modification of your reservation will be considered, for all purposes, as a cancellation and you will have to make a new reservation.
Any modification or cancellation of a reservation, must always be communicated in writing via e-mail to info@insotel.com
In the event that INSOTEL HOTEL GROUP (Grupo Empresas Alonso Marí S.A y Cala Mandía S.A.) communicates the cancellation or cancellation of reservations for reasons of force majeure, understanding for such those circumstances outside the person who invokes them, abnormal and unpredictable, the consequences of which could not have been avoided despite having acted with due diligence, the reservation will be cancelled without the right to claim or compensation. In the event of such circumstances, they shall be communicated, if possible, via e-mail.
PAYMENT METHODS
The possible payment methods to formalize your reservation are:
· Credit card. Visa and MasterCard are accepted. The card, with which you make the payment or the reservation, will be requested upon arrival at the hotel.
In you wish to give a gift voucher for a stay at one of our hotels please contact our Call Centre:
Phone 0034 971 19 51 50
Phone from United Kingdom 0044 20 70 48 40 04 e-mail info@insotel.com
TAXES.
The VAT is included in the price of the reservation. Any other rate or tax that may accure as a result of the accommodation will be paid in the corresponding establishment.
The Balearic Government, according to Law 2/2016 has established a tax tourist for stays in the Balearic Islands and measures promoting sustainable tourism gravel, valid from 1st July 2016, adults from 16 years on have to pay with a certain tax rate plus VAT per night and person, which must be made effective by the customer upon arrival at the hotel.
Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. to comply with the obligations in processing Personal Data inform you of: The client is informed that the information provided when completing the services and reservations form may be subject to the following treatment:
Identity of the responsible Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. (Insotel Hotel Group)
Purpose of the treatment The maintenance and fulfillment of the hosting contract and the sending of commercial communications on products and services of a tourist nature of the responsible to their own customers.
Legitimation The acceptance of the service by the client and the legitimate interest of the person responsible for sending commercial communications about their own products.
Rights as owner of the data You can exercise your rights of access, rectification, limitation of treatment, deletion, opposition and portability of your data by contacting the Customer Service of the hotel group, located at Calle Aragón nº 71, Ibiza, Islas Baleares C.P .: 07800.
Origin of the data The data has been provided by the owners, their legal representatives, or the tour operators or travel agencies with whom they have contracted the package tours. You can consult the additional and detailed information in the link 'Privacy Policy'.
BE BLUE
Insotel Hotel Group wants to involve our customers in our social and environmental activities. Therefore, we invite you to make a donation to these associations:
Proyecto Juntos • Share the best of you with the hospitalized childhood of Ibiza and Formentera. The NGO Proyecto Juntos will transform your donation into toys and smiles from hospitalized children. •Donate now
Save Posidonia Project • The transparency of the waters of Formentera is due to the posidonia. This plant that produces oxygen and is the refuge and breeding area of many marine species, is in danger of extinction. Collaborate with SAVE POSIDONIA PROJECT to help protect the Mediterranean Sea. • Donate now
PROMOTION CODE FOR FERRY FORMENTERA:
- Summer 2026: 2INSOFP6
- Summer 2027: 2INSOFP7
Enter this code in www.trasmapi.com during the on-line booking process.
- WEBAPP
Discover from now all the services offered by the hotel by clicking here.
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Offers
Tourist tax
The tourist tax is an ecological tax for tourists that is calculated upon arrival at the hotel per person per day and depends on the hotel's category and the guests' age. The amount is calculated with taxes included and must be paid at the hotel reception.
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ATTENTION: We inform you that if you make changes to your reservation we may not be able to guarantee your room selection. You will need to contact us to make that confirmation.
Take advantage of this exclusive promotion on our website and enjoy your holidays at the best price.
By the Sea promotion 2026. Up to 35% off and up to 2 kids stay free
Show offer
EOS26 Promotional Code: Up to 45% Off and Up to 2 Children Stay Free
Offer valid for stays until the end of the 2026 season.
MY INSOTEL loyalty discount applied.
Not valid for all room types or dates.
Not applicable to group bookings.
Limited availability, subject to change without prior notice.
This promotional code cannot be combined with any other promotional codes.
The correct total number of guests, including children and infants, must be provided at the time of booking. Otherwise, the hotel reserves the right not to accept the booking for operational and safety reasons.
Please refer to the booking and cancellation conditions.
EOS26 Promotion code. Up to 45% discount and up to 2 children free
Show offer
Exclusive Offer for Balearic Residents – 2026 Season
Enjoy up to 45% off, including an additional 10% exclusively for residents of the Balearic Islands. In addition, up to 2 children under 12 stay for free when sharing a room with a minimum of 2 adults. 2 children only in Family Studio.
Promotional code: RESID26 Validity: Entire 2026 season
Conditions:
Offer valid exclusively for bookings made on Insotel.com
Promotion exclusive for residents of the Balearic Islands
A residence certificate must be presented upon arrival at the hotel
MY INSOTEL loyalty discount already applied
Restrictions may apply depending on room type and dates
Rates may vary without prior notice
Offer not valid for groups
Promo code Balearic Residents 2026
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When booking your holidays with us, guests of Insotel Hotel Formentera Playa enjoy an exclusive 20% discount on the Ibiza – Formentera – Ibiza ferry.
Once your reservation is confirmed, you will receive a promotional code in your voucher, allowing you to benefit from this discount when booking the Ibiza–Formentera ferry with Trasmapi.
Conditions: This discount is only valid for Insotel Hotel Formentera Playa guests who book their ferry online through www.trasmapi.com
20% Discount on the Ibiza Formentera ferry with Trasmapi
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Book your stay for 2027 now and enjoy up to 35% discount and up to 2 children free!!
Conditions:
Up to 2 children stay free when sharing a room with two adults. Not valid for all room types (*).
Not valid for groups.
Limited availability.
MY INSOTEL loyalty discount applied.
Please refer to the booking and cancellation conditions.
Minimum stay may vary depending on the dates.
Rates may change without prior notice.
Early booking promotion Season 2027, Up to 35% discount, and up to 2 children free. (*)
Show offer
When booking on our website, enjoy MY INSOTEL discounts and promotions.
Partially renovated studios in a modern country style.
• 2 single beds 2 x 0.90 m and 2 sofa beds of 1.80 m. x 0.90 m. • 32' flat screen TV. • Sea view balcony. • Air-conditioning. • Free Wi-Fi. • Kitchenette with hobs and fridge.• Bathroom with bathtub with shower, hair dryer. • Safety deposit box with extra charge. • Telephone, external calls with extra charge.
Partially renovated studios in a modern country style.
• 2 single beds 2 x 0.90 m and 2 sofa beds of 1.80 m. x 0.90 m. • 32' flat screen TV. • Sea view balcony. • Air-conditioning. • Free Wi-Fi. • Kitchenette with hobs and fridge.• Bathroom with bathtub with shower, hair dryer. • Safety deposit box with extra charge. • Telephone, external calls with extra charge.
