The client is informed that the information provided when completing the services and booking form shall be subject to the following data processing treatment:
Identity of the controller
GRUPO EMPRESAS ALONSO MARÍ, S.A. and CALA MANDIA, S.A. (Insotel Group)
Purpose of data processing
The continuation and fulfilment of the guest's contract, the sending of commercial communications on tourist products and services from the controller to its clients.
Legitimation
The client accepts the service and the legitimate interest of the controller to receive commercial communications on its products.
Rights owners
The client may exercise their rights of access, rectification, limitation of data processing, cancellation, opposition and portability of their personal information by writing to the hotel group's customer service department, at Calle Aragón nº 71,Ibiza, Islas Baleares postcode: 07800.
Data source
The personal data has been provided by the client, their legal representation or the tour operators or travel agents through whom they have booked a package holiday.
Legal notice
Booking conditions
GENERAL CONDITIONS FOR ONLINE BOOKINGS WITH INSOTEL HOTEL GROUP
All users must be of legal age (over 18 years of age) and have the necessary legal capacity to contract the services offered on this website.
To make a reservation, you must register as a customer confirming the veracity of all the data entered. Your personal data will be processed in accordance with current legislation.
If any offer or rate has conditions other than those set out in these general conditions, those of such rate or offer shall prevail.
CANCELLATION CONDITIONS
Cancellation fees for the reservation are the equivalent of the first night of stay.
NO SHOW The hotel reserves the right to consider, for all purposes, your reservation as 'No show' if you arrive after 18. 00 hours and without prior notice to the hotel. This will result in the non-refund of the amount paid so far.
MODIFICATION Any modification of your reservation will be considered, for all purposes, as a cancellation and you will have to make a new reservation.
Any modification or cancellation of a reservation, must always be communicated in writing via e-mail to info@insotel.com
In the event that INSOTEL HOTEL GROUP (Grupo Empresas Alonso Marí S.A y Cala Mandía S.A.) communicates the cancellation or cancellation of reservations for reasons of force majeure, understanding for such those circumstances outside the person who invokes them, abnormal and unpredictable, the consequences of which could not have been avoided despite having acted with due diligence, the reservation will be cancelled without the right to claim or compensation. In the event of such circumstances, they shall be communicated, if possible, via e-mail.
PAYMENT METHODS
The possible payment methods to formalize your reservation are:
· Credit card. Visa and MasterCard are accepted. The card, with which you make the payment or the reservation, will be requested upon arrival at the hotel.
· Bank Transfer. Bank transfers are only valid for reservations confirmed more than 7 days prior to arrival.
In you wish to give a gift voucher for a stay at one of our hotels please contact our Call Centre:
Phone 0034 971 19 51 50
Phone from United Kingdom 0044 20 70 48 40 04 e-mail info@insotel.com
TAXES.
The VAT is included in the price of the reservation. Any other rate or tax that may accure as a result of the accommodation will be paid in the corresponding establishment.
The Balearic Government, according to Law 2/2016 has established a tax tourist for stays in the Balearic Islands and measures promoting sustainable tourism gravel, valid from 1st July 2016, adults from 16 years on have to pay with a certain tax rate plus VAT per night and person, which must be made effective by the customer upon arrival at the hotel.
Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. to comply with the obligations in processing Personal Data inform you of: The client is informed that the information provided when completing the services and reservations form may be subject to the following treatment:
Identity of the responsible Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. (Insotel Hotel Group)
Purpose of the treatment The maintenance and fulfillment of the hosting contract and the sending of commercial communications on products and services of a tourist nature of the responsible to their own customers.
Legitimation The acceptance of the service by the client and the legitimate interest of the person responsible for sending commercial communications about their own products.
Rights as owner of the data You can exercise your rights of access, rectification, limitation of treatment, deletion, opposition and portability of your data by contacting the Customer Service of the hotel group, located at Calle Aragón nº 71, Ibiza, Islas Baleares C.P .: 07800.
PROMO CODE FOR THE MENORCA - MALLORCA FERRY: - Summer 2026: INSOTEL26
Valid for bookings by customers who book on the Insotel website from today until 01/11/26 Valid for travel from 27/03/26 to 31/10/26 Apply a 20% discount to the passenger and a 30% discount to the vehicle Booking inwww.menorcalines.com
Origin of the data The data has been provided by the owners, their legal representatives, or the tour operators or travel agencies with whom they have contracted the package tours.
You can consult the additional and detailed information in the link 'Privacy Policy'.
Cookie Policy
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Please contact the hotel or reserve the rooms one by one.
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Offers
Tourist tax
The tourist tax is an ecological tax for tourists that is calculated upon arrival at the hotel per person per day and depends on the hotel's category and the guests' age. The amount is calculated with taxes included and must be paid at the hotel reception.
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ATTENTION: We inform you that if you make changes to your reservation we may not be able to guarantee your room selection. You will need to contact us to make that confirmation.
Take advantage of this exclusive promotion on our website and enjoy your holidays at the best price.
By the Sea promotion. Up to 35% off and up to 2 kids stay free
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Book your stay for 2027 now and enjoy up to 35% discount and up to 2 children free!!
Conditions:
Up to 2 children stay free when sharing a room with two adults. Not valid for all room types (*).
Not valid for groups.
Limited availability.
MY INSOTEL loyalty discount applied.
Please refer to the booking and cancellation conditions.
Minimum stay may vary depending on the dates.
Rates may change without prior notice.
Early booking promotion Season 2027, Up to 35% discount, and up to 2 children free. (*)
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When booking on our website, enjoy MY INSOTEL discounts and promotions.
My Insotel
Show offer
Special opening promotional code: up to 45% discount and up to 2 children free Book now with the code OPEN26 and enjoy up to 45% off your May 2026 holidays, with up to 2 children free.
• Offer valid for bookings until 15/05/2026 • Offer valid for stays until 31/05/2026 • MY INSOTEL loyalty discount applied • Not applicable for groups • Limited availability; subject to change without prior notice • Code cannot be combined with other promotional codes • Check booking and cancellation conditions
OPEN26 Promotion. Up to 45% discount and up to 2 children free
Located in a privileged area or the hotel with spectacular private terrace with mini hydromassage pool for 4 people, Balinese bed, chill out area and magnificent sea view.
• Approximately 84 m2 including the 30 m2 roof top terrace. • Separate double bedroom, telephone, 43' TV and direct access to the terrace. • Lounge with two sofa beds 200 x 90 cm, telephone and 43' TV. • Bathroom with rain shower, hair dryer, bathroom amenities, bathrobe and slippers. • Free Wi-Fi. • Air-conditioning. • Safety deposit box with extra charge. • Mini fridge and tea and coffee making facilities. • lnsotel Baby Service : pushchair, bottle warmer and high chair for the apartments. Prior booking and deposit required. • Late check out until 15.00 h, on request and subject to availability.
Located in a privileged area or the hotel with spectacular private terrace with mini hydromassage pool for 4 people, Balinese bed, chill out area and magnificent sea view.
• Approximately 84 m2 including the 30 m2 roof top terrace. • Separate double bedroom, telephone, 43' TV and direct access to the terrace. • Lounge with two sofa beds 200 x 90 cm, telephone and 43' TV. • Bathroom with rain shower, hair dryer, bathroom amenities, bathrobe and slippers. • Free Wi-Fi. • Air-conditioning. • Safety deposit box with extra charge. • Mini fridge and tea and coffee making facilities. • lnsotel Baby Service : pushchair, bottle warmer and high chair for the apartments. Prior booking and deposit required. • Late check out until 15.00 h, on request and subject to availability.
Located in a privileged area of the hotel with swim up pool with underwater sun loungers, the pool is shared with a maximum of 3 rooms, there is a terrace with a daybed and table with chairs.
• Approximately 62 m2 with the terrace. • Separate double bedroom, telephone, 43' TV and direct access to the terrace and swim up pool. • Lounge with two sofa beds 200 x 90 cm, telephone and 43' TV. • Bathroom with rain shower; hair dryer; bathroom amenities, bathrobe and slippers. • Free Wi-Fi. • Air-conditioning. • Safety deposit box with extra charge. • Mini fridge and tea and coffee making facilities. • lnsotel Baby Service: pushchair, bottle warmer and high chair for the apartments. Prior booking and extra charged. • Late check out until 15.00 h,on request and subject to availability.
Located in a privileged area of the hotel with swim up pool with underwater sun loungers, the pool is shared with a maximum of 3 rooms, there is a terrace with a daybed and table with chairs.
• Approximately 62 m2 with the terrace. • Separate double bedroom, telephone, 43' TV and direct access to the terrace and swim up pool. • Lounge with two sofa beds 200 x 90 cm, telephone and 43' TV. • Bathroom with rain shower; hair dryer; bathroom amenities, bathrobe and slippers. • Free Wi-Fi. • Air-conditioning. • Safety deposit box with extra charge. • Mini fridge and tea and coffee making facilities. • lnsotel Baby Service: pushchair, bottle warmer and high chair for the apartments. Prior booking and extra charged. • Late check out until 15.00 h,on request and subject to availability.
• Approximately 42 m² with balcony or terrace. • Free Wi-Fi. • Air-conditioning. • Separate double bedroom with fan, telephone and 32' TV. • Lounge with two sofa beds, kitchenette with two hobs and fridge, dining table and chairs, fan, telephone and 43' TV. • Bathroom with bathtub and separate shower, hair dryer, bathroom amenities. • Safety deposit box with extra charge. • Coffee and tea making facilities. • Insotel Baby Service: pushchair, bottle warmer and high chair for the apartments. Prior booking and deposit required. Extra Charge • Ground-level Superior Apartments also feature sun loungers and a parasol, subject to availability.
• Approximately 42 m² with balcony or terrace. • Free Wi-Fi. • Air-conditioning. • Separate double bedroom with fan, telephone and 32' TV. • Lounge with two sofa beds, kitchenette with two hobs and fridge, dining table and chairs, fan, telephone and 43' TV. • Bathroom with bathtub and separate shower, hair dryer, bathroom amenities. • Safety deposit box with extra charge. • Coffee and tea making facilities. • Insotel Baby Service: pushchair, bottle warmer and high chair for the apartments. Prior booking and deposit required. Extra Charge • Ground-level Superior Apartments also feature sun loungers and a parasol, subject to availability.
• Located in a privileged area of the hotel with breathtaking views of the Mediterranean Sea. • Approximately 42 m² with balcony or terrace. • Free Wi-Fi. • Air-conditioning. • Separate double bedroom with fan, telephone and 32' TV. • Lounge with two sofa beds, kitchenette with two hobs and fridge, dining table and chairs, fan, telephone and 43' TV. • Bathroom with bathtub and separate shower, hair dryer, bathroom amenities, bathrobe and slippers. • Safety deposit box with extra charge. • Coffee and tea making facilities. • Insotel Baby Service included: pushchair, bottle warmer and high chair for the apartments. Prior booking and deposit required. Extra charge. • Ground-level Superior Sea View Apartments also feature sun loungers and a parasol, subject to availability. • Late check out until 15.00 h, on request and subject to availability.
• Approximately 55 m² with terrace. • Free Wi-Fi. • Air conditioning • 2 Separate double rooms with fan, telephone and 32' TV. • Living room with two sofa beds, kitchen with two hot plates and fridge, table and chairs, fan, telephone and 43' TV. • Bathroom with bathtub and separate shower, telephone, hair dryer, toiletries. • Safe with additional charge. • Electric kettle for coffee and tea. • Insotel Baby Service: stroller, bottle warmer and highchair for the apartments. Advance reservation and deposit required. • Late check out until 3.00 pm on request and subject to availability.
