The client is informed that the information provided when completing the services and booking form shall be subject to the following data processing treatment:
Identity of the controller
GRUPO EMPRESAS ALONSO MARÍ, S.A. and CALA MANDIA, S.A. (Insotel Group)
Purpose of data processing
The continuation and fulfilment of the guest's contract, the sending of commercial communications on tourist products and services from the controller to its clients.
Legitimation
The client accepts the service and the legitimate interest of the controller to receive commercial communications on its products.
Rights owners
The client may exercise their rights of access, rectification, limitation of data processing, cancellation, opposition and portability of their personal information by writing to the hotel group's customer service department, at Calle Aragón nº 71,Ibiza, Islas Baleares postcode: 07800.
Data source
The personal data has been provided by the client, their legal representation or the tour operators or travel agents through whom they have booked a package holiday.
Legal notice
Booking conditions
GENERAL CONDITIONS FOR ONLINE BOOKINGS WITH INSOTEL HOTEL GROUP
All users must be of legal age (over 18 years of age) and have the necessary legal capacity to contract the services offered on this website.
To make a reservation, you must register as a customer confirming the veracity of all the data entered. Your personal data will be processed in accordance with current legislation.
If any offer or rate has conditions other than those set out in these general conditions, those of such rate or offer shall prevail.
NO SHOW The hotel reserves the right to consider, for all purposes, your reservation as 'No show' if you arrive after 18. 00 hours and without prior notice to the hotel. This will result in the non-refund of the amount paid so far.
MODIFICATION Any modification of your reservation will be considered, for all purposes, as a cancellation and you will have to make a new reservation.
Any modification or cancellation of a reservation, must always be communicated in writing via e-mail to info@insotel.com
In the event that INSOTEL HOTEL GROUP (Grupo Empresas Alonso Marí S.A y Cala Mandía S.A.) communicates the cancellation or cancellation of reservations for reasons of force majeure, understanding for such those circumstances outside the person who invokes them, abnormal and unpredictable, the consequences of which could not have been avoided despite having acted with due diligence, the reservation will be cancelled without the right to claim or compensation. In the event of such circumstances, they shall be communicated, if possible, via e-mail.
PAYMENT METHODS
· Credit card. Visa and MasterCard are accepted. The card, with which you make the payment or the reservation, will be requested upon arrival at the hotel.
In you wish to give a gift voucher for a stay at one of our hotels please contact our Call Centre:
Phone 0034 971 19 51 50
Phone from United Kingdom 0044 20 70 48 40 04 e-mail info@insotel.com
TAXES.
The VAT is included in the price of the reservation. Any other rate or tax that may accure as a result of the accommodation will be paid in the corresponding establishment.
The Balearic Government, according to Law 2/2016 has established a tax tourist for stays in the Balearic Islands and measures promoting sustainable tourism gravel, valid from 1st July 2016, adults from 16 years on have to pay with a certain tax rate plus VAT per night and person, which must be made effective by the customer upon arrival at the hotel.
Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. to comply with the obligations in processing Personal Data inform you of: The client is informed that the information provided when completing the services and reservations form may be subject to the following treatment:
Identity of the responsible Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. (Insotel Hotel Group)
Purpose of the treatment The maintenance and fulfillment of the hosting contract and the sending of commercial communications on products and services of a tourist nature of the responsible to their own customers.
Legitimation The acceptance of the service by the client and the legitimate interest of the person responsible for sending commercial communications about their own products.
Rights as owner of the data You can exercise your rights of access, rectification, limitation of treatment, deletion, opposition and portability of your data by contacting the Customer Service of the hotel group, located at Calle Aragón nº 71, Ibiza, Islas Baleares C.P .: 07800.
Origin of the data The data has been provided by the owners, their legal representatives, or the tour operators or travel agencies with whom they have contracted the package tours.
PROMO CODE FOR THE MENORCA - MALLORCA FERRY: - Summer 2026: INSOTEL26
Valid for bookings by customers who book on the Insotel website from today until 31/10/26 Valid for travel from 27/03/26 to 31/10/26 Apply a 20% discount to the passenger and a 30% discount to the vehicle Booking inwww.menorcalines.com
You can consult the additional and detailed information in the link 'Privacy Policy'.
Cookie Policy
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Tourist tax
The tourist tax is an ecological tax for tourists that is calculated upon arrival at the hotel per person per day and depends on the hotel's category and the guests' age. The amount is calculated with taxes included and must be paid at the hotel reception.
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ATTENTION: We inform you that if you make changes to your reservation we may not be able to guarantee your room selection. You will need to contact us to make that confirmation.
MENORCA - Insotel Punta Prima Prestige Suites & Spa
By the sea.
Take advantage of this exclusive promotion on our website and enjoy your holidays at the best price.
By the Sea promotion. Up to 35% off and up to 2 kids stay free
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When booking on our website, enjoy MY INSOTEL discounts and promotions.
My Insotel
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When booking your holiday with us, guests of Insotel Punta Prima Prestige Suites & SPA will receive a special discount on the Menorca – Mallorca – Menorca ferry. A 20% discount applies to the passenger and a 30% discount applies to the vehicle. You can now also book the full transfer, although the discount only applies to the ferry fare.
Once your reservation is confirmed, a Promotional Code will be included in your voucher, which you can use to obtain your discount on the Menorca-Mallorca ferry price with Menorca Lines.
Conditions: This discount will only apply to guests of Insotel Punta Prima Prestige Suites & SPA who make their ferry reservation online through the website www.menorcalines.com..
20% Discount on the Minorca-Majorca ferry with Menorca Lines
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Exclusive Balearic Residents Offer – 2026 Season
Enjoy up to 45% off, including an additional 10% discount exclusively for Balearic Islands residents.
Plus, up to 2 children under 12 stay free, sharing a room with a minimum of 2 adults
Promo code: RESID26 Travel period: Valid throughout the 2026 season
Terms & Conditions:
Offer valid exclusively for bookings made on Insotel.com
Available only to residents of the Balearic Islands
A valid residency certificate must be presented upon arrival at the hotel
MY INSOTEL loyalty discount already applied
Restrictions may apply depending on room type and travel dates
Luxury 121 m2 Suites including a 44 m2 private pool and a large chill out terrace.
• Daily entrance to the Prestige Spa Menorca for reservations at insotel.com
• Private 44 m2 pool with underwater sun loungers and a large terrace with daybed, parasol table and chairs. • Spacious bedroom with king size bed 2 x 2 cm, 43' TV. Sliding doors for privacy and direct access to the terrace. • Large lounge with 2 sofa beds 2 m x 0'90 m, 43' TV and direct access to the terrace. • Separate adult's and children's sleeping areas. • Air conditioning. • Pillow menu. • Large en-suite bathroom with rain shower, magnifying mirror and separate wc. • Bathrobes, slippers, hairdryer and bathroom amenities. • Tea and coffee making facilities. • Minibar service with extra charge. • Telephone. • Free Wi-Fi. • Safety deposit box free of charge.
Luxury 121 m2 Suites including a 44 m2 private pool and a large chill out terrace.
• Daily entrance to the Prestige Spa Menorca for reservations at insotel.com
• Private 44 m2 pool with underwater sun loungers and a large terrace with daybed, parasol table and chairs. • Spacious bedroom with king size bed 2 x 2 cm, 43' TV. Sliding doors for privacy and direct access to the terrace. • Large lounge with 2 sofa beds 2 m x 0'90 m, 43' TV and direct access to the terrace. • Separate adult's and children's sleeping areas. • Air conditioning. • Pillow menu. • Large en-suite bathroom with rain shower, magnifying mirror and separate wc. • Bathrobes, slippers, hairdryer and bathroom amenities. • Tea and coffee making facilities. • Minibar service with extra charge. • Telephone. • Free Wi-Fi. • Safety deposit box free of charge.
Luxury 92 m2 Suites, including a 35 m2 rooftop terrace with large hydromassage pool, daybed and magnificent sea view.
• Daily entrance to the Prestige Spa Menorca for reservations at insotel.com • Private rooftop terrace with large hydromassage pool, for 4 people, 2 x 2 m daybed and chill out area. • Spadous bedroom with king size bed 2 x 2 m, 43' TV, sliding doors for privacy and direct access to the balcony with a table and chairs. • Large lounge with 2 sofa beds 200 x 90 cm, 43' TV and direct access to the balcony with a table and chairs. • Separate adult's and children's sleeping areas. • Air conditioning. • Pillow menu. • Large en-suite bathroom with rain shower, magnifying mirror and separate wc. • Bathrobes, slippers, hairdryer and bathroom amenities. • Tea and coffee making facilities. • Minibar service with extra charge. • Telephone. • Free Wi-Fi. • Safety deposit box free of charge. • Late check out until 3:00 pm on request and subject to availability.
Luxury 92 m2 Suites, including a 35 m2 rooftop terrace with large hydromassage pool, daybed and magnificent sea view.
• Daily entrance to the Prestige Spa Menorca for reservations at insotel.com • Private rooftop terrace with large hydromassage pool, for 4 people, 2 x 2 m daybed and chill out area. • Spadous bedroom with king size bed 2 x 2 m, 43' TV, sliding doors for privacy and direct access to the balcony with a table and chairs. • Large lounge with 2 sofa beds 200 x 90 cm, 43' TV and direct access to the balcony with a table and chairs. • Separate adult's and children's sleeping areas. • Air conditioning. • Pillow menu. • Large en-suite bathroom with rain shower, magnifying mirror and separate wc. • Bathrobes, slippers, hairdryer and bathroom amenities. • Tea and coffee making facilities. • Minibar service with extra charge. • Telephone. • Free Wi-Fi. • Safety deposit box free of charge. • Late check out until 3:00 pm on request and subject to availability.
• Fully refurbished. • Daily entrance to the Prestige Spa Menorca for reservations at insotel.com • Luxury 70-m² suites with garden views. • Air-conditioning and ceiling fans. • Large private terrace with sun loungers, table and chairs. • Large bedroom with king-size bed ( 2 m x 2 m ). • Pillow menu. • En-suite bathroom with separate hydro massage bathtub and hydro massage shower. • Bathrobes, slippers, hairdryer and bathroom amenities. • Large living room with a 1.90 m x 0.70 m sofa bed and a 1.85 m x 0.95 m folding bed and a 40 'TV. • Second bathroom with shower and hair dryer. • Minibar service with extra charge. • 40' flat screen satellite TV in lounge and 26' in bedroom. • Telephone. • Free Wi-Fi. • Safety deposit box free of charge. • Kitchenette with glass-ceramic hobs, micro wave and fridge
• Fully refurbished. • Daily entrance to the Prestige Spa Menorca for reservations at insotel.com • Luxury 70-m² suites with magnificent views of the Mediterranean Sea. • Air-conditioning and ceiling fans. • Large private terrace with sun loungers, table and chairs. • Large bedroom with king-size bed ( 2 m x 2 m ). • Pillow menu. • En-suite bathroom with separate hydro massage bathtub and hydro massage shower. • Bathrobes, slippers, hairdryer and bathroom amenities. • Large living room with sofa bed 1,90 m. x 0,70 m. and a folding bed 1,85 m x 0,95 M. and 40 'TV. • Second bathroom with shower and hair dryer. • Minibar service with extra charge. • 40' flat screen satellite TV in lounge and 26' in bedroom. • Telephone. • Free Wi-Fi. • Safety deposit box free of charge. • Kitchenette with glass-ceramic hobs, micro wave and fridge.
