The client is informed that the information provided when completing the services and booking form shall be subject to the following data processing treatment:
Identity of the controller
GRUPO EMPRESAS ALONSO MARÍ, S.A. and CALA MANDIA, S.A. (Insotel Group)
Purpose of data processing
The continuation and fulfilment of the guest's contract, the sending of commercial communications on tourist products and services from the controller to its clients.
Legitimation
The client accepts the service and the legitimate interest of the controller to receive commercial communications on its products.
Rights owners
The client may exercise their rights of access, rectification, limitation of data processing, cancellation, opposition and portability of their personal information by writing to the hotel group's customer service department, at Calle Aragón nº 71,Ibiza, Islas Baleares postcode: 07800.
Data source
The personal data has been provided by the client, their legal representation or the tour operators or travel agents through whom they have booked a package holiday.
Legal notice
Booking conditions
GENERAL CONDITIONS FOR ONLINE BOOKINGS WITH INSOTEL HOTEL GROUP
All users must be of legal age (over 18 years of age) and have the necessary legal capacity to contract the services offered on this website.
To make a reservation, you must register as a customer confirming the veracity of all the data entered. Your personal data will be processed in accordance with current legislation.
If any offer or rate has conditions other than those set out in these general conditions, those of such rate or offer shall prevail.
CANCELLATION CONDITIONS
Cancellation fees for the reservation are the equivalent of the first night of stay.
NO SHOW The hotel reserves the right to consider, for all purposes, your reservation as 'No show' if you arrive after 18. 00 hours and without prior notice to the hotel. This will result in the non-refund of the amount paid so far.
MODIFICATION Any modification of your reservation will be considered, for all purposes, as a cancellation and you will have to make a new reservation.
Any modification or cancellation of a reservation, must always be communicated in writing via e-mail to info@insotel.com
In the event that INSOTEL HOTEL GROUP (Grupo Empresas Alonso Marí S.A y Cala Mandía S.A.) communicates the cancellation or cancellation of reservations for reasons of force majeure, understanding for such those circumstances outside the person who invokes them, abnormal and unpredictable, the consequences of which could not have been avoided despite having acted with due diligence, the reservation will be cancelled without the right to claim or compensation. In the event of such circumstances, they shall be communicated, if possible, via e-mail.
PAYMENT METHODS
The possible payment methods to formalize your reservation are:
· Credit card. Visa and MasterCard are accepted. The card, with which you make the payment or the reservation, will be requested upon arrival at the hotel.
In you wish to give a gift voucher for a stay at one of our hotels please contact our Call Centre:
Phone 0034 971 19 51 50
Phone from United Kingdom 0044 20 70 48 40 04 e-mail info@insotel.com
TAXES.
The VAT is included in the price of the reservation. Any other rate or tax that may accure as a result of the accommodation will be paid in the corresponding establishment.
The Balearic Government, according to Law 2/2016 has established a tax tourist for stays in the Balearic Islands and measures promoting sustainable tourism gravel, valid from 1st July 2016, adults from 16 years on have to pay with a certain tax rate plus VAT per night and person, which must be made effective by the customer upon arrival at the hotel.
Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. to comply with the obligations in processing Personal Data inform you of: The client is informed that the information provided when completing the services and reservations form may be subject to the following treatment:
Identity of the responsible Grupo Empresas Alonso Marí, S.A. and Cala Mandía, S.A. (Insotel Hotel Group)
Purpose of the treatment The maintenance and fulfillment of the hosting contract and the sending of commercial communications on products and services of a tourist nature of the responsible to their own customers.
Legitimation The acceptance of the service by the client and the legitimate interest of the person responsible for sending commercial communications about their own products.
Rights as owner of the data You can exercise your rights of access, rectification, limitation of treatment, deletion, opposition and portability of your data by contacting the Customer Service of the hotel group, located at Calle Aragón nº 71, Ibiza, Islas Baleares C.P .: 07800.
Origin of the data The data has been provided by the owners, their legal representatives, or the tour operators or travel agencies with whom they have contracted the package tours.
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You can consult the additional and detailed information in the link 'Privacy Policy'.
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Tourist tax
The tourist tax is an ecological tax for tourists that is calculated upon arrival at the hotel per person per day and depends on the hotel's category and the guests' age. The amount is calculated with taxes included and must be paid at the hotel reception.
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ATTENTION: We inform you that if you make changes to your reservation we may not be able to guarantee your room selection. You will need to contact us to make that confirmation.
Take advantage of this exclusive promotion on our website and enjoy your holidays at the best price.
By the Sea promotion 2026. Up to 35% off and up to 2 kids stay free
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LASTAGO26 promotional code: up to 50% discount and up to 2 children stay free Book now using the promotional code LASTAGO26 and enjoy up to a 50% discount on your 2026 holiday in August , with up to 2 children staying free.
Offer valid for bookings made until 31/08/2026.
Offer valid for arrivals until 31 August 2026.
MY INSOTEL loyalty discount applied.
Not valid for all room types or all dates.
Not applicable to group bookings.
Limited availability and subject to change without prior notice.
This promotional code cannot be combined with any other promotional code.
When making a reservation, the correct number of guests, including children and infants, must be specified. Otherwise, the hotel reserves the right not to accept the reservation for operational and safety reasons.
Please refer to the booking and cancellation conditions.
LASTAGO26 Promotion code. Up to 50% discount and up to 2 children free
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Book your stay for 2027 now and enjoy up to 35% discount and up to 2 children free!!
Conditions:
Up to 2 children (children aged between 4 and 11 years)stay free when sharing a room with two adults. Not valid for all room types (*).
Not valid for groups.
Limited availability.
MY INSOTEL loyalty discount applied.
Please refer to the booking and cancellation conditions.
Minimum stay may vary depending on the dates.
Rates may change without prior notice.
Early booking promotion Season 2027, Up to 35% discount, and up to 2 children free. (*)
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When booking on our website, enjoy MY INSOTEL discounts and promotions.
• Situated in the main building of the hotel. • Approx. 40 m² with balcony. • Balcony with pool or garden view. • Air-conditioning. • Free Wi-Fi. • Separate bedroom with twin beds and 26' TV. • Living room with two sofa beds and 26' TV. • Bathroom with walk-in rain shower, hairdryer and bathroom amenities. • Safety deposit box with extra charge. • Telephone, external calls free. • Fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms via lift and stairs.
• Situated in the main building of the hotel. • Approx. 40 m² with balcony. • Balcony with pool or garden view. • Air-conditioning. • Free Wi-Fi. • Separate bedroom with twin beds and 26' TV. • Living room with two sofa beds and 26' TV. • Bathroom with walk-in rain shower, hairdryer and bathroom amenities. • Safety deposit box with extra charge. • Telephone, external calls free. • Fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms via lift and stairs.
• Situated in the main building of the hotel. • Approx. 40 m² with balcony. • Balcony with sea view. • Air-conditioning. • Free Wi-Fi. • Separate bedroom with twin beds and 26' TV. • Living room with two sofa beds and 26' TV. • Modern design bathroom with walk-in rain shower, hairdryer and bathroom eco-amenities. • Safety deposit box with extra charge. • Telephone, external calls free. • Fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms via lift and stairs.
• Situated in the main building of the hotel. • Approx. 40 m² with balcony. • Balcony with sea view. • Air-conditioning. • Free Wi-Fi. • Separate bedroom with twin beds and 26' TV. • Living room with two sofa beds and 26' TV. • Modern design bathroom with walk-in rain shower, hairdryer and bathroom eco-amenities. • Safety deposit box with extra charge. • Telephone, external calls free. • Fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms via lift and stairs.
• Approximately 28 m² with balcony. • Air-conditioning. • Free Wi-Fi. • Balcony. • 2 Twin beds or 1 big bed. 26' TV. • Bathroom with bathtub with shower, hairdryer and bathroom amenities. • Safety deposit box with extra charge. • Telephone, external calls with extra charge. • Fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms by stairs.
• Approximately 28 m² with balcony. • Air-conditioning. • Free Wi-Fi. • Balcony. • 2 Twin beds or 1 big bed. 26' TV. • Bathroom with bathtub with shower, hairdryer and bathroom amenities. • Safety deposit box with extra charge. • Telephone, external calls with extra charge. • Fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms by stairs.
• Approximately 28 m² with balcony or terrace. • Air-conditioning. • Free Wi-Fi. • Balcony or terrace. • 2 Twin beds or 1 double bed. 26' TV. • Bathroom with bathtub with shower, hairdryer and bathroom amenities. • Safety deposit box with extra charge. • Telephone, external calls with extra charge. • Fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms via stairs.
• Situated in the annex building on the beach. • Approximately 45 m² with balcony. • Balcony with a spectacular sea view. • Air-conditioning. • Free Wi-Fi. • Separate bedroom with twin beds. • Living room with 2 sofa beds and 26' TV. • Bathroom with bathtub with shower, hairdryer and bathroom amenities. • Safety deposit box with extra charge. • Telephone, external calls free. • Kitchenette with fridge, not stocked. • Microwave and kettle on request prior reservation and with deposit. • Access to rooms via stairs.
